Questions and answers about Japanese fermented foods

We will answer your questions about fermented foods made in Japan that are said to be good for beauty and health.

Q1:What is sake lees.

A1:It remains after squeezing sake from fermented sake ingredients and contains many nutrients.

Q2:What is Baumkuchen.

A2:A high-class confectionery born in Germany and raised in Japan. Based on flour, butter and whole eggs, sugar and nuts are added and baked in a special oven for Baumkuchen.

Q3:Is Baumkuchen a popular confectionery in Japan?

A3:Yes, many Japanese love Baumkuchen. However, sake lees Baumkuchen can only be obtained at some confectionery stores in Japan.

Q4:How many days does it take to receive sake Baumkuchen after ordering?

A4:We strive to reach our customers within one week of receiving an order.

Q5:How many days does sake Baumkuchen last?

A5:The period of delicious eating is 3 weeks when stored in the refrigerator after the product arrives.

Q6:Do you send merchandise directly from Japan?

A6:Yes, we will ship directly from our Japanese warehouse to your American home by airmail.

Q7:Do I buy this product from your website?

A7:No, you will need to purchase the item from our e-bay site.

Q8:What if the item is broken or damaged?

A8:Send us a photo of the item you received and we will ship a replacement immediately. You do not need to return the item.

Q9:Is it possible to cancel after placing an order?

A9:We accept cancellations before shipping the item. Cancellation is not possible after shipping.

If you have any questions that are not listed here, please feel free to send us an email using the Inquiry mail form.